Introduction
Fabriq, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our self-updating bookkeeping platform.
Information We Collect
Information You Provide
- Account information (name, email, business details)
- Financial data you upload or connect
- Communications with our support team
- Feedback and usage information
Information We Collect Automatically
- Usage data and analytics
- Device and browser information
- Log data and error reports
- Cookies and similar technologies
Financial Data
We collect financial transaction data through secure connections to your financial institutions. We never store your bank credentials and use read-only access to import transaction data.
How We Use Your Information
- To provide and maintain our bookkeeping services
- To process and categorize your financial transactions
- To generate reports and financial insights
- To communicate with you about your account and our services
- To improve our platform and develop new features
- To ensure security and prevent fraud
- To comply with legal obligations
Data Security
We implement appropriate technical and organizational measures to protect your personal and financial data against unauthorized access, alteration, disclosure, or destruction. This includes:
- Bank-level encryption for data in transit and at rest
- Regular security audits and penetration testing
- Access controls and employee training
- Secure data centers with physical security measures
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:
- Service Providers: We may share data with trusted third-party service providers who help us operate our platform
- Legal Requirements: We may disclose information if required by law or to protect our rights
- Business Transfers: In the event of a merger or acquisition, your data may be transferred
- Accountants and Partners: With your explicit permission, we share tax-ready financials with your designated accountant
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data in a structured format
- Opt-out: Opt-out of certain data processing activities
Data Retention
We retain your personal and financial data for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.
International Data Transfers
Your data may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and improve our services. You can control cookie preferences through your browser settings.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@fabriq.com
- Address: Fabriq, Inc., [Address], San Francisco, CA 94104